Shipping Cost: Free shipping; however, remote areas and islands may incur additional distance fees, and delivery times may be extended.
Delivery Time: 7 to 14 business days (Handmade products may require an additional 3 to 5 business days.)
※ Actual delivery times may be affected by factors such as weather and customs processing.
※ Depending on inventory availability, delivery delays and stockouts may occur.
※ If the order status shows "Preparing for Shipment," it indicates that the product is in the outbound processing stage, and the order cannot be canceled or changed.
Returns and exchanges can only be processed after pickup; we appreciate your understanding. For scheduled delivery items, please inquire separately.
※ Products may be stocked earlier than initially notified; therefore, if you wish to cancel an order or return/exchange a product, the buyer will bear the shipping costs. Please take note.
※ Scheduled items will be shipped sequentially starting from the announced date. If there is a significant delay in order volume, the scheduled delivery dates may be subject to change. Please be aware.
ADDRESS: 28, HWANGNYEONG-DAERO, 8BEON-GIL,BUSANJIN-GU, BUSAN, REPUBLIC OF KOREA MALL ORDER LICENSE: 2024-부산진-0044 CUSTOMER CARE +82 10-8454-9499 / official.while@gmail.com
Q. Shipping Information
Shipping Carrier: WEISIN
Available Shipping Areas: Nationwide
Shipping Cost: Free shipping; however, remote areas and islands may incur additional distance fees, and delivery times may be extended.
Delivery Time: 7 to 14 business days (Handmade products may require an additional 3 to 5 business days.)
※ Actual delivery times may be affected by factors such as weather and customs processing.
※ Depending on inventory availability, delivery delays and stockouts may occur.
※ If the order status shows "Preparing for Shipment," it indicates that the product is in the outbound processing stage, and the order cannot be canceled or changed.
Returns and exchanges can only be processed after pickup; we appreciate your understanding. For scheduled delivery items, please inquire separately.
※ Products may be stocked earlier than initially notified; therefore, if you wish to cancel an order or return/exchange a product, the buyer will bear the shipping costs. Please take note.
※ Scheduled items will be shipped sequentially starting from the announced date. If there is a significant delay in order volume, the scheduled delivery dates may be subject to change. Please be aware.